Floor Staff | Paddington

Floor Staff | Paddington

Job Title: Floor Staff
Location: Padel Social Club, Paddington
Job Type: Full-time / Part-time
Reports To: Bar Supervisor / Bar Manager / General Manager

About the company:

Padel Social Club is the UK's premier destination for padel, the world's fastest-growing sport. We're more than just courts and competition; we're a vibrant social space that offers a holistic wellness experience and fosters a strong club community. With a commitment to innovative programming and stylish surroundings, we're revolutionising the way people experience sports and social entertainment. Our fully licensed bar and vibrant clubhouse play a vital role in that mission – creating a welcoming hub where members and guests relax, recharge and reconnect.

About this role: 

We are looking for an energetic, warm and guest-obsessed Floor Staff member to join the team at Padel Social Club. This role is at the heart of what makes PSC special. You will be the person our members and guests remember. Whether you are delivering drinks courtside during a packed tournament, hosting a social evening, or keeping the bar and lounge running smoothly, your energy and personality will define the experience.
This is a multifaceted role. Your primary focus is exceptional table service and creating an atmosphere that keeps our members coming back. You will also support across the bar and occasionally the kitchen when the team needs you but you will always be valued for the experience you create, not just the tasks you complete.

 

Here's what you'll do:

Table Service & Guest Experience
• Deliver attentive, proactive table service across the clubhouse, terrace and courtside areas reading the room and anticipating what guests need before they ask.
• Be a genuine host. Learn regulars' names and preferences, make first-time visitors feel instantly welcome, and ensure every person feels like the most important guest in the room.
• Check in with tables regularly, offering top-ups and taking new orders in a way that feels natural and unhurried rather than transactional.
• Support event service during tournaments, socials, Padel and Pilates sessions and private functions these are the moments that define our reputation.
• Uphold the PSC standard of going beyond the expected: carry an extra glass, remember a preference, offer a recommendation, make someone's evening.

Bar Support
• Support bartenders during busy periods preparing simple drinks, carrying orders and keeping the bar area clear and well-presented.
• Assist with bar setup and breakdown, including restocking fridges, preparing garnishes and ensuring glassware is polished and ready.
• Accurately process payments using the POS system and handle any table billing with confidence and a smile.
• Communicate low stock levels and guest feedback promptly to the Bar Supervisor or Manager on shift.

Club Presentation & Operational Support
• Keep tables, lounge areas and terrace spaces immaculate throughout your shift clearing promptly, wiping down and resetting between guests.
• Assist with event setup and breakdown including furniture arrangement, signage, glassware preparation and post-event cleaning.
• Support the wider team across the club as needed this may occasionally include washing up and kitchen assistance during particularly busy periods. We are a team that looks after each other and no role is ever beneath any of us.
• Report any maintenance issues, safety concerns or guest complaints to a manager immediately.

 

You're a great fit if you:
• Have previous experience in a bar, restaurant, events or hospitality environment – we value attitude and energy equally alongside experience.
• Are genuinely warm, sociable and love creating a great atmosphere for the people around you.
Take pride in the details clean tables, prompt service, polished glasses and a consistent smile.
• Can hold your own in a busy, fast-moving environment while staying calm and focused.
• Are a team player who steps up when it matters and never watches someone struggle without offering a hand.
• Are comfortable using a POS system and handling payments accurately.
• Are flexible and available to work evenings, weekends and event days – this is when we are at our best and we need our best people there.

 

Mission & Values

At Padel Social Club, we believe that when people connect through sport, wellness and shared experiences, life becomes richer. That’s why we exist – to inspire obsession and create a lifestyle built around energy, belonging and joy.

Our values shape how we work and what we deliver every day:
Community First – Everyone matters, and everyone belongs.
Positive Energy – We lead with optimism and enthusiasm.
Lifestyle Focused – Our bar and social spaces are central to relaxation and connection.
Wellness-Infused – We create an environment that supports recovery, resilience, and
mindful living.
Quality Without Compromise – Professionalism and high standards define our service.
Growth-Minded – We’re building fast, learning, and improving together.

 

Why Join Us?

At Padel Social Club, you don’t just manage the courts – you help build a movement. As Head Coach, you’ll play a key role in shaping the energy, connection and lifestyle that define our clubs. You’ll be part of a team that leads with purpose, grows together and creates something truly special for our members and guests.

To apply, please send a cover letter and CV to paddington@padelsocial.club

Padel Social Club